The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 15, 2025

Filed:

Oct. 31, 2022
Applicant:

Adtran, Inc., Huntsville, AL (US);

Inventors:

Daniel Weatherford, Ardmore, AL (US);

Jeremy Craig Lyon, Harvest, AL (US);

Assignee:

Adtran, Inc., Huntsville, AL (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M 7/00 (2006.01); H04L 65/1073 (2022.01); H04L 69/40 (2022.01); H04Q 11/00 (2006.01);
U.S. Cl.
CPC ...
H04M 7/0084 (2013.01); H04L 65/1073 (2013.01); H04L 69/40 (2013.01); H04Q 11/0067 (2013.01); H04Q 2011/0064 (2013.01); H04Q 2011/0083 (2013.01);
Abstract

A system for monitoring voice services has a service monitor that is configured to periodically assess the registration state of a voice service provided to a customer. If the service transitions to an unregistered state, the service monitor logs the state change and continues to monitor the service to determine approximately when the service transitions back to a registered state. Thus, over time, the service monitor tracks loss-of-registration (LOR) events and analyzes the history of such LOR events to determine when they are indicative of a network or service problem that warrants further analysis or attention by a user. Using these techniques, the service monitor may be able to detect and, in some cases, diagnose problems that are degrading voices services for one or more customers even before such customers realize that their services are degraded.


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