The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 15, 2025
Filed:
Sep. 08, 2022
Centurylink Intellectual Property Llc, Broomfield, CO (US);
Joseph Scivicque, Lafayette, LA (US);
CenturyLink Intellectual Property LLC, Denver, CO (US);
Abstract
Systems and methods are provided to provision a customer-specific identifier in cloud-based communications systems so that when a communication arrives at the network services provider, it is identified as being associated with the customer, even when the customer information would otherwise not be available. In examples, when a customer orders communication services from the network services provider (or associates the communication services with a third-party Internet telephony service), the network services provider provides the customer a unique identifier that is provisioned into that customer's instance of the third-party Internet telephony service. When the customer makes a call using the third-party Internet telephony service, the identifier is inserted into the communication (e.g., in a SIP header). The identifier is extracted when the communication is received at the network services provider and used to identify the customer so that appropriate services, service levels, etc. can be applied to the call.