Call recording continuity after restart of a call recording system

Abstract

The technology disclosed herein enables continuity of a call recording when a recording system restarts. In a particular example, a method includes establishing a recording session between a session recording client and a session recording system. The recording session is associated with a communication session being recorded. The method also includes periodically transmitting requests for counter values from the session recording system. The counter value indicates a number of times the session recording system has restarted. The method further includes receiving a first counter value of the counter values from the session recording system and receiving subsequent counter values of the counter values from the session recording system after receiving the first counter value. In response to determining that one of the subsequent counter values does not match the first counter value, the method includes ending the recording session.