The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 15, 2025

Filed:

Apr. 27, 2023
Applicant:

Salesforce, Inc., San Francisco, CA (US);

Inventors:

Mayukh Bhaowal, San Francisco, CA (US);

Leah McGuire, Redwood City, CA (US);

Kin Fai Kan, Sunnyvale, CA (US);

Christopher Rupley, San Francisco, CA (US);

Xiaodan Sun, San Francisco, CA (US);

Michael Weil, San Francisco, CA (US);

Shubha Nabar, Sunnyvale, CA (US);

Assignee:

Salesforce, Inc., San Francisco, CA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 18/00 (2023.01); G06F 18/21 (2023.01); G06F 18/214 (2023.01); G06N 5/045 (2023.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06N 20/00 (2019.01); G06F 18/2148 (2023.01); G06F 18/2185 (2023.01); G06N 5/045 (2013.01);
Abstract

A set of data for training a machine learning system can be modified to improve its performance. An item of information can be transmitted. A message can be transmitted that includes an explanation of a determination, by the machine learning system, to transmit the item of information from among a plurality of items of information. A first set of data can have been used to train the machine learning system. A signal can be received that includes an indication of a usefulness of the message, to a user of a user device, in making a decision to perform an action based on a knowledge associated with the item of information. The first set of data can be modified, in response to a receipt of the signal, to produce a second set of data. The machine learning system can be caused to be trained using the second set of data.


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