The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 15, 2025
Filed:
May. 26, 2023
Dell Products L.p., Round Rock, TX (US);
Dell Products L.P., Round Rock, TX (US);
Abstract
A method for managing a client environment includes obtaining a notification for an auto-generated service request, wherein the auto-generated service request is associated with an issue with the client environment, in response to the notification: obtaining metadata associated with the auto-generated service request, analyzing the metadata to extract pattern information, comparing the pattern information to a service request pattern database, making a determination, using the service request pattern database, that a recommendation is associated with the pattern information, and based on the determination, performing a remediation action associated with the recommendation.