The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 08, 2025

Filed:

Sep. 29, 2021
Applicant:

State Farm Mutual Automobile Insurance Company, Bloomington, IL (US);

Inventors:

Philip H. Miller, Mahomet, IL (US);

Duane Christiansen, Eureka, IL (US);

Derek Krut, Bloomington, IL (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04W 12/02 (2009.01); G06Q 40/08 (2012.01); H04L 9/40 (2022.01);
U.S. Cl.
CPC ...
H04W 12/02 (2013.01); G06Q 40/08 (2013.01); H04L 63/0853 (2013.01); H04L 63/0876 (2013.01); H04L 63/102 (2013.01);
Abstract

The following relates generally to data retrieval and user authentication. In some embodiments, a user is authenticated in a native mobile application. The native mobile application then obtains an authorization code, and calls an application programming interface (API) to store contextual data about the user. The API then returns, to the native mobile application, a retrieval data token. The native mobile application then launches a chat application via a universal resource identifier (URI), and passes an identification (ID) parameter to the chat application. The chat application then passes the ID parameter to a customer service provider, which then retrieves an access token based upon the authorization code. The customer service provider then retrieves, from the API, the contextual data based upon the: (i) access token, and (ii) retrieval data token.


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