The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 08, 2025

Filed:

Aug. 26, 2022
Applicant:

Maplebear Inc., San Francisco, CA (US);

Inventors:

Shuai Wang, Millburn, NJ (US);

Zi Wang, Mountain View, CA (US);

Ganesh Krishnan, San Francisco, CA (US);

Houtao Deng, Sunnyvale, CA (US);

Aman Jain, Toronto, CA;

Jian Wang, Saratoga, CA (US);

Assignee:

Maplebear Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/083 (2024.01); G06N 5/022 (2023.01); G06Q 10/0639 (2023.01); G06Q 30/0601 (2023.01);
U.S. Cl.
CPC ...
G06Q 10/0838 (2013.01); G06N 5/022 (2013.01); G06Q 10/06393 (2013.01); G06Q 30/0617 (2013.01);
Abstract

An online concierge system provides arrival prediction services for a user placing an order to be retrieved by a shopper. An order may have a predicted arrival time predicted by a model that may err under some conditions. To reduce the likelihood of providing the predicted arrival time (and related services) when the arrival time may be incorrect, the prediction model and related services are throttled (e.g., selectively provided) based on one or more predicted delivery metrics, which may include a time to accept the order by a shopper and a predicted portion of late orders that will be delivered past the respective predicted arrival times. The predicted delivery metrics are compared with thresholds and the result of the comparison used to selectively provide, or not provide, the predicted delivery services.


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