The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 01, 2025

Filed:

Oct. 11, 2021
Applicant:

Zscaler, Inc., San Jose, CA (US);

Inventors:

Chenglong Zheng, Fremont, CA (US);

Srikanth Devarajan, Cupertino, CA (US);

Sandeep Kamath Voderbet, Sunnyvale, CA (US);

Sanjit Ganguli, Great Falls, VA (US);

Assignee:

Zscaler, Inc., San Jose, CA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/958 (2019.01); G06F 16/955 (2019.01); G06F 16/957 (2019.01); H04L 41/142 (2022.01); H04L 43/045 (2022.01); H04L 67/10 (2022.01); H04L 67/125 (2022.01);
U.S. Cl.
CPC ...
H04L 41/142 (2013.01); G06F 16/955 (2019.01); G06F 16/9577 (2019.01); G06F 16/986 (2019.01); H04L 43/045 (2013.01); H04L 67/10 (2013.01); H04L 67/125 (2013.01);
Abstract

Systems and methods for implemented by a user device for Real User Monitoring (RUM) include operating an add on for a web browser; receiving a list of domains or Uniform Resource Locators (URLs) to calculate RUM data thereon; responsive to the web browser accessing any of the domains or URLs in the list, calculating and storing RUM data; and periodically sending the stored RUM data to a cloud-based system. The RUM data can include statistics, metrics, and errors that are detected based on any of start of navigation, redirects, Domain Name System (DBS), connection establishment and teardown, Hypertext Transfer Protocol (HTTP) request and response start and end, Document Object Model (DOM) load time, page load time, and Java Script and AJAX error detection.


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