The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 01, 2025

Filed:

Feb. 06, 2024
Applicant:

Wells Fargo Bank, N.a., San Francisco, CA (US);

Inventors:

Pankaj Parekh, San Francisco, CA (US);

Steve Perez, San Francisco, CA (US);

Keith Clithero, Charlotte, NC (US);

Daniel Sanford, Charlotte, NC (US);

Bill Wurz, San Francisco, CA (US);

Assignee:

Wells Fargo Bank, N.A., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 40/03 (2023.01); G06Q 20/10 (2012.01); H04W 4/02 (2018.01); H04W 4/024 (2018.01); H04W 12/06 (2021.01); H04W 12/47 (2021.01);
U.S. Cl.
CPC ...
G06Q 40/03 (2023.01); G06Q 20/1085 (2013.01); H04W 4/024 (2018.02); H04W 4/025 (2013.01); H04W 12/06 (2013.01); H04W 12/47 (2021.01);
Abstract

Systems and methods for identifying and providing unfulfilled services to a user of a provider institution mobile application are provided. A method includes: identifying an unfulfilled service of the user of the provider institution mobile application based on an indication that the user has a pending service that requires further action on behalf of the user; scanning a digital calendar of a mobile device of the user hosting the provider institution mobile application based on receiving a user input to access the digital calendar; determining an availability of the user based on scanning the digital calendar; identifying a current location of the user during the determined availability; determining a plurality of service locations near the identified current location of the user during the determined availability; and prompting the user to visit an identified service location from the plurality of service locations.


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