The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 01, 2025
Filed:
Feb. 28, 2023
Oracle International Corporation, Redwood Shores, CA (US);
Vivek Kumar, Redwood City, CA (US);
Oracle International Corporation, Redwood Shores, CA (US);
Abstract
Techniques for sales orchestration using iterative machine learning are disclosed, including: obtaining, by a customer relationship management (CRM) system, opportunity-specific CRM data; generating, by the CRM system, one or more suggested sales actions applicable to the opportunity-specific CRM data, at least by applying a machine learning model to the opportunity-specific CRM data, wherein the machine learning model is configured to generate suggested sales actions based on CRM data; presenting, in a graphical user interface (GUI) of the CRM system, the one or more suggested sales actions; receiving, via the GUI of the CRM system, user input that indicates a chosen sales action associated with the opportunity-specific CRM data; obtaining, by the CRM system, data that indicates an outcome of the chosen sales action; updating the machine learning model based on the outcome of the chosen sales action.