The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 01, 2025

Filed:

Oct. 22, 2021
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Tarun Tater, Nagaur, IN;

Jaydeep Sen, Bangalore, IN;

Vatche Isahagian, Belmont, MA (US);

Yara Rizk, Cambridge, MA (US);

Vinod Muthusamy, Austin, TX (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06N 5/043 (2023.01); G06F 11/34 (2006.01); G06F 40/211 (2020.01); G06N 5/045 (2023.01);
U.S. Cl.
CPC ...
G06N 5/043 (2013.01); G06F 11/3409 (2013.01); G06F 40/211 (2020.01); G06N 5/045 (2013.01);
Abstract

A query can be received from a user. The query can be sent to a plurality of automated agents to process the query. Results and associated confidence scores can be received from the plurality of automated agents. At least some of the results and associated confidence scores can be probed, based at least on a reason given for a result having the highest associated confidence score among the received results and associated confidence scores, to select an automated agent from the plurality of automated agents for answering the query. Information can be stored, where the information can include at least the results and associated confidence scores and a selected automated agent for answering the query, where at least one of the plurality of automated agents learns from the stored information to update its confidence score in answering the query.


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