The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 24, 2025
Filed:
Jul. 08, 2022
T-mobile Usa, Inc., Bellevue, WA (US);
Phi Hoang Nguyen, Bellevue, WA (US);
Veeraseshamamba Venigalla, Southlake, TX (US);
T-Mobile USA, Inc., Bellevue, WA (US);
Abstract
Systems and methods for taking actions in response to a condition or state of a mobile device are disclosed. The system receives interactions between agents and subscribers of a telecommunications service provider relating to use of the mobile device to access a network. The system accesses subscriber data for the subscriber based on the interactions, the subscriber data including a coverage map. The system determines a usage pattern characterizing the use of the mobile device to access the network. And the system uses the interactions, the subscriber data, and the usage pattern to recommend an action to respond to a condition or state associated with the mobile device. The action can include updating the mobile device, changing a device state, or replacing the mobile device. In some implementations, the system trains and uses a machine learning model to recommend the action and/or to identify and access the subscriber data.