The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 24, 2025

Filed:

Dec. 21, 2020
Applicant:

Wells Fargo Bank, N.a., San Francisco, CA (US);

Inventors:

Shane Cross, Matthews, NC (US);

Daniel Fricano, San Francisco, CA (US);

Thomas Gilheany, San Francisco, CA (US);

Peter Anatole Makohon, San Francisco, CA (US);

Dale Miller, San Francisco, CA (US);

Charles Steven Edison, San Francisco, CA (US);

Kodzo Wegba, San Francisco, CA (US);

James Bonk, San Francisco, CA (US);

Assignee:

Wells Fargo Bank, N.A., San Francisco, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 9/40 (2022.01); G06F 16/2457 (2019.01); H04L 41/5019 (2022.01); H04L 43/0811 (2022.01);
U.S. Cl.
CPC ...
H04L 63/20 (2013.01); G06F 16/24578 (2019.01); H04L 41/5019 (2013.01); H04L 43/0811 (2013.01); H04L 63/1433 (2013.01);
Abstract

Systems and methods for monitoring and enforcing a service level agreement for an entity are provided. A system includes a scanning engine, an assessment engine, a terms repository, an agreements repository, an assessments repository, and a processing circuit. The processing circuit is configured to perform operations including: receive device connectivity data; determine an entity; identify a data set of computing resources associated with the entity; reference a service level agreement associated with the entity; parse at least one term from the service level agreement; retrieve an assessment map for the at least one parsed term, wherein the assessment map comprises a key performance indicator, a data set of actual service level values, and a response protocol; score the identified data set of computing resources associated with the entity; determine an assessed service level value; store the assessed service level value; and monitor the identified data set of computing resources.


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