The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 24, 2025
Filed:
Jun. 20, 2024
Kyndryl, Inc., New York, NY (US);
Laxmikantha Sai Nanduru, R K Puram Post, IN;
Jigar Kapasi, Sanjaynagar, IN;
Pritpal S. Arora, Bangalore, IN;
Sathis Kumar Duraisamy, Chennai, IN;
Kyndryl, Inc., New York, NY (US);
Abstract
A method of mitigating risks in a service level agreement (SLA), including: identifying relationships between an infrastructure and an application associated with the SLA; identifying changes to a technological environment of the SLA based on collected data associated with the SLA and the identified relationships, the collected data including the infrastructure and the application; establishing a baseline for a service level objective (SLO) of the SLA by analyzing the collected data of the infrastructure and the application; determining risk impact to the SLA based on an assessment of requirements to the SLO and the changes to the technological environment of the SLA; generating a solution option for the SLA by applying an explainable artificial intelligence (XAI) model based on processing the risk impact with the baseline in the XAI model; and updating the SLA based on the solution option.