The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 24, 2025

Filed:

Jul. 26, 2022
Applicant:

United Services Automobile Association (Usaa), San Antonio, TX (US);

Inventors:

Robert Lee Black, San Antonio, TX (US);

Timothy Blair Chalmers, San Antonio, TX (US);

Zachery C. Lake, Aubrey, TX (US);

Justin Dax Haslam, San Antonio, TX (US);

Matthew Robert Byrd, Boerne, TX (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/0631 (2023.01); G06Q 30/0204 (2023.01); G06Q 30/0279 (2023.01); G06Q 50/40 (2024.01);
U.S. Cl.
CPC ...
G06Q 10/06315 (2013.01); G06Q 30/0205 (2013.01); G06Q 30/0279 (2013.01); G06Q 50/40 (2024.01);
Abstract

The present disclosure is related to a roadside assistance system that may utilize crowdsourcing to collect and monitor user data, such as user input and user behavior, to build a machine learning model. In response to receiving a request for roadside assistance from a driver, the roadside assistance system may utilize the machine learning model to identify a suitable user who may provide the requested roadside assistance within a suitable time, and guide the identified suitable user to a location of the requesting driver to perform the requested roadside service. Furthermore, the roadside assistance system may direct suitable user to supply locations to pick up certain supplies for the requested roadside service. Additionally, the roadside assistance system may utilize crowdsourcing to provide rental vehicles to users.


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