The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 17, 2025
Filed:
Jan. 09, 2023
Applicant:
Capital One Services, Llc, McLean, VA (US);
Inventors:
Ihab Pothiawala, Stamford, CT (US);
Jude Anasta, Hudson, NY (US);
Assignee:
Capital One Services, LLC, McLean, VA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); G06F 9/54 (2006.01); H04L 9/40 (2022.01); H04L 29/06 (2006.01); H04M 3/51 (2006.01);
U.S. Cl.
CPC ...
H04L 63/0853 (2013.01); H04M 3/5166 (2013.01);
Abstract
In some embodiments, after authentication of a user at a trusted device, a system may store a record with user or other support information and a code in a database. When support is requested by the user device, the code provided in response to the request (e.g., as an extension to a phone number or in a header field), and a system may use the code to retrieve the record from the database. Presence of the record in the database may indicate to the communication system that the user requesting support is already authenticated.