The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 17, 2025
Filed:
Aug. 09, 2023
Uber Technologies, Inc., San Francisco, CA (US);
Lawrence Benjamin Goldstein, San Francisco, CA (US);
Arjun Vora, San Francisco, CA (US);
Jai Malkani, San Francisco, CA (US);
Nikhil Joshi, San Francisco, CA (US);
Eckart Walther, San Francisco, CA (US);
Mahdi Namazifar, San Francisco, CA (US);
Kathy Brown, San Francisco, CA (US);
Praveen Kannan, San Francisco, CA (US);
Arun Bodapati, San Francisco, CA (US);
Fran Bell, San Francisco, CA (US);
Uber Technologies, Inc., San Francisco, CA (US);
Abstract
A system can monitor event data corresponding to a current user experience of a requesting user during a current application session with a network service. Based on the event data, the system generates one or more representations corresponding to the current user experience of the requesting user, and executes a machine learning model to process the one or more representations in order to predict a negative user experience for the requesting user within a future time frame during the current application session. In response to predicting the negative user experience, the system implements one or more corrective actions during the current application session through the service application to prevent or mitigate the predicted negative user experience.