The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 10, 2025

Filed:

Jan. 05, 2024
Applicant:

Amazon Technologies, Inc., Seattle, WA (US);

Inventors:

Praveen Kumar Bodigutla, Cambridge, MA (US);

Alborz Geramifard, Cambridge, MA (US);

Swanand Arvind Joshi, Cambridge, MA (US);

Joshua Levy, Cambridge, MA (US);

Assignee:

AMAZON TECHNOLOGIES, INC., Seattle, WA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/26 (2006.01); G06F 3/0482 (2013.01); G06F 3/16 (2006.01); G06F 16/3329 (2025.01); G06N 7/01 (2023.01); G06N 20/00 (2019.01); G10L 13/00 (2006.01); G10L 15/18 (2013.01); G10L 15/22 (2006.01); G10L 15/30 (2013.01); G10L 25/30 (2013.01); G10L 15/08 (2006.01);
U.S. Cl.
CPC ...
G10L 15/222 (2013.01); G06F 3/0482 (2013.01); G06F 3/167 (2013.01); G06F 16/3329 (2019.01); G06N 7/01 (2023.01); G06N 20/00 (2019.01); G10L 13/00 (2013.01); G10L 15/1815 (2013.01); G10L 15/30 (2013.01); G10L 2015/088 (2013.01); G10L 2015/223 (2013.01);
Abstract

Devices and techniques are generally described for generating user satisfaction data in a natural language processing system. In various examples, first user input data may be received by a natural language processing system. Behavioral data related to the first user input data may be determined. Natural language processing error data related to the first user input data may be determined. First response data corresponding to the first user input data may be determined. First response characteristic data related to the first response data may be determined. First user satisfaction data may be determined based at least in part on the first response characteristic data, the behavioral data, and the natural language processing error data.


Find Patent Forward Citations

Loading…