The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 10, 2025
Filed:
Apr. 16, 2021
Workspot, Inc., San Jose, CA (US);
Anushree Kunal Pole, San Jose, CA (US);
Amitabh Bhuvangyan Sinha, San Jose, CA (US);
David T. Sulcer, San Jose, CA (US);
Edward A. Seidman, San Jose, CA (US);
Lisa Wing San Chui, San Jose, CA (US);
Virabrahma Prasad Krothapalli, San Jose, CA (US);
Jimmy Chang, San Jose, CA (US);
Shiva Prasad Madishetti, San Jose, CA (US);
WORKSPOT, INC., Campbell, CA (US);
Abstract
A system and method for determining root causes of a failure in a virtual desktop system in real time is disclosed. The virtual remote desktop system has interconnected service components to make a virtual desktop available on a client device, and agents monitoring events from the components. An event collection module is coupled to the agents of the desktop system. The event collection module compiles events from the components relating to the failure. An aggregation module is coupled the event collection module. The aggregation module correlates events in a time-ordered stream relating to the fault. A diagnosis analysis system identifies one of the events of the time-ordered stream as the likely root cause of the fault.