The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 27, 2025
Filed:
Jan. 30, 2024
Intuit Inc., Mountain View, CA (US);
Shanshan Tuo, San Jose, CA (US);
Divya Beeram, Fremont, CA (US);
Meng Chen, Sunnyvale, CA (US);
Neo Yuchen, Arcadia, CA (US);
Wan Yu Zhang, Milpitas, CA (US);
Nivethitha Kumar, Cupertino, CA (US);
Kavita Sundar, Redwood City, CA (US);
Tomer Tal, Cupertino, CA (US);
Intuit Inc., Mountain View, CA (US);
Abstract
Certain embodiments of the present disclosure provide techniques training a user detection model to identify a user of a software application based on voice recognition. The method generally includes receiving a data set including a plurality of voice interactions with users of a software application. For each respective recording in the data set, a spectrogram representation is generated based on the respective recording. A plurality of voice recognition models are trained. Each of the plurality of voice recognition models is trained based on the spectrogram representation for each of the plurality of voice recordings in the data set. The plurality of voice recognition models are deployed to an interactive voice response system.