The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 27, 2025

Filed:

Nov. 23, 2016
Applicant:

Mh Sub I, Llc, El Segundo, CA (US);

Inventors:

Martin Alexander Hambrick, Round Rock, TX (US);

Aaron John Dillon, Pflugerville, TX (US);

Hitee Chandra Jha, Fountain Valley, CA (US);

Assignee:

MH SUB I, LLC, El Segundo, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/10 (2023.01); H04L 51/046 (2022.01); H04L 51/18 (2022.01); H04L 67/02 (2022.01); H04L 67/14 (2022.01); H04L 67/141 (2022.01); H04L 67/50 (2022.01);
U.S. Cl.
CPC ...
G06Q 10/10 (2013.01); H04L 51/046 (2013.01); H04L 51/18 (2013.01); H04L 67/02 (2013.01); H04L 67/14 (2013.01); H04L 67/141 (2013.01); H04L 67/535 (2022.05);
Abstract

A chat communication session is established between a first and second network device. Displayable content is generated during the chat communication session for transmission by the first network device, where the displayable content includes (i) a first chat question, (ii) a first set of interactive responses to the first chat question, and (iii) a first text field. The displayable content is transmitting by the first network device to the second network device. In response to selection of one of the first set of interactive responses at the second network device, at least a second chat question is generated along with a second set of interactive responses to the second chat question is generated for transmission. However, responsive to detecting text entry within the first text field, the first network device is configured to provide an operator with access to the chat communication session for response to the text entry.


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