The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 27, 2025
Filed:
Oct. 17, 2023
Theatro Labs, Inc., Richardson, TX (US);
Christopher N. Todd, Dallas, TX (US);
Guy R. VanBuskirk, Greenville, SC (US);
Ravi Shankar Kumar, Richardson, TX (US);
Shiva Cheedella, Dallas, TX (US);
Theatro Labs, Inc., Richardson, TX (US);
Abstract
A method of generating performance metrics for one or more users within an observation platform environment is described. The method includes providing one or more of the users with a communications device capable of sending a user's voice and a secondary signal containing information regarding a location of the communications device; providing an observation platform having a communications system for receiving and sending data. The observation platform comprises a computer system with a memory, and is configured to: recognize a user identity of a user, of the users; capture, from the communication device, a voice message of the user and the secondary signal; derive statistical data about employee performance of the user comprising: primary statistics, secondary statistics, and higher-order statistics from the secondary signal and the voice message; and build context and a contextual history of one of the user and the communications device based on the statistical data.