The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 20, 2025
Filed:
Apr. 19, 2023
Applicant:
Servicenow, Inc., Santa Clara, CA (US);
Inventors:
Ganesh Parameshwar Bhat, Bangalore, IN;
Venkata Phani Kumar Gudladona, Bangalore, IN;
Harsha Vijayakumar, Milpitas, CA (US);
Pooja I. Halemani, Hubli, IN;
Sreenevas Subramaniam, Dublin, CA (US);
Assignee:
ServiceNow, Inc., Santa Clara, CA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 67/50 (2022.01); G06F 11/36 (2006.01); G06F 11/3604 (2025.01); H04L 67/75 (2022.01);
U.S. Cl.
CPC ...
H04L 67/535 (2022.05); G06F 11/3604 (2013.01); H04L 67/75 (2022.05);
Abstract
A communication channel with an agent installed on a client is activated. While the communication channel is active, usage data is collected via the agent, wherein the usage data characterizes usage regarding a plurality of different applications accessed via the client. The usage data is analyzed to determine metrics associated with the plurality of different applications. An interactive user interface dashboard providing the determined metrics is provided.