The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 20, 2025

Filed:

Dec. 19, 2021
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Sri Harsha Varada, Vizianagaram, IN;

Pavan Kumar Penugonda, Anakapalle, IN;

Venkata Vara Prasad Karri, Visakhapatnam, IN;

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 9/40 (2022.01); G10L 15/22 (2006.01); G16Y 10/75 (2020.01); H04L 67/131 (2022.01);
U.S. Cl.
CPC ...
H04L 63/105 (2013.01); H04L 67/131 (2022.05); G10L 15/22 (2013.01); G16Y 10/75 (2020.01);
Abstract

VR enabled IoT device resolution methods are described for receiving user request data (URD) corresponding to a user request comprising a natural language utterance (NLU) to resolve a problem with IoT devices in a user IoT environment from a first user device (UD), determining a problem identifier based on the NLU, determining access restrictions based on the URD, identifying resolution personnel based on the problem identifier, transmitting resolution personnel data comprising a prompt to receive user authorization to access the user IoT environment to the first UD, receiving user authorization data; establishing a remote access session (RAS) between the first UD and a second UD granting the resolution personnel access to the user IoT environment, transmitting rendering instructions to the second UD causing the second UD to render a VR environment in a second UD user interface based on the user IoT environment, the IoT devices, and the access restrictions.


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