The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 20, 2025

Filed:

Sep. 19, 2023
Applicant:

Salesforce, Inc., San Francisco, CA (US);

Inventors:

Aaron M. Popelka, San Francisco, CA (US);

William Robert Jennings, Ii, Indianapolis, IN (US);

Assignee:

Salesforce, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/10 (2022.01); G06F 16/27 (2019.01); H04L 51/52 (2022.01); H04L 51/56 (2022.01); H04L 67/02 (2022.01); H04L 69/24 (2022.01); H04L 9/40 (2022.01);
U.S. Cl.
CPC ...
H04L 51/10 (2013.01); G06F 16/27 (2019.01); H04L 51/52 (2022.05); H04L 51/56 (2022.05); H04L 67/02 (2013.01); H04L 69/24 (2013.01); H04L 63/102 (2013.01);
Abstract

Methods, systems, apparatuses, devices, and computer program products are described. A communication platform may receive a first request indicating a first data object comprising metadata associated with an update to an action of a communication process flow. The metadata may indicate that a user with particular permissions is to approve the update. The communication platform may post an entry displaying the metadata and configured to receive an indication of approval of the update from the user. The communication platform may receive an indication of the approval from the user, for example via a user interface component. The communication platform may generate a second data object indicating the action and the user, ensuring that the update was successfully approved, and transmit a second request to a communication process flow management service supporting the communication process flow, the second request including the second object and configured to activate the update.


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