The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 20, 2025
Filed:
Aug. 24, 2023
Uipco, Llc, San Antonio, TX (US);
Bryan J. Osterkamp, New Braunfels, TX (US);
Will Kerns Maney, Jr., San Antonio, TX (US);
Andre Rene Buentello, San Antonio, TX (US);
Mark Paxman Warnick, San Antonio, TX (US);
Jose L. Romero, Jr., San Antonio, TX (US);
Oscar Roberto Tijerina, San Antonio, TX (US);
Sean Carl Mitchem, San Antonio, TX (US);
Timothy Blair Chalmers, San Antonio, TX (US);
Ruthie D. Lyle, Durham, NC (US);
Mitzi Ruiz, San Antonio, TX (US);
United Services Automobile Association (USAA), San Antonio, TX (US);
Abstract
The present disclosure relates to a system, method, and mobile computing device apparatus for detecting the physical presence of a bank customer at a bank branch, and delivering an enhanced customer service experience by anticipating the bank customer's needs. Detection of the bank customer through visual data such as facial recognition, or electronic data such as medium range electronic communication networks to the customer's mobile computing device, allow a bank to retrieve relevant customer profile and customer transaction history data and use that data to deliver communications to the customer even before the customer speaks to a bank teller.