The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 20, 2025

Filed:

Sep. 16, 2021
Applicant:

Cisco Technology, Inc., San Jose, CA (US);

Inventors:

Zizhen Gao, San Ramon, CA (US);

David C. White, Jr., St. Petersburg, FL (US);

Chidambaram Arunachalam, Apex, NC (US);

Carlos M. Pignataro, Cary, NC (US);

Assignee:

CISCO TECHNOLOGY, INC., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/50 (2006.01); G06F 9/445 (2018.01);
U.S. Cl.
CPC ...
G06F 9/5072 (2013.01); G06F 9/44505 (2013.01); G06F 9/505 (2013.01);
Abstract

Methods are provided in which a cloud portal, serving as an orchestrator device, obtains a request for diagnostics data to monitor performance of a cloud-based service executing in a provider cloud network and accessed by a client device in an enterprise network and obtains service information about a plurality of assets involved in providing the cloud-based service. The plurality of assets are managed by at least a first cloud-based management entity and a second cloud-based management entity. The methods further include collecting the diagnostics data about the plurality of assets based on the service information, aggregating the diagnostics data to form a multi-cloud diagnostics data, and determining the performance of the cloud-based service based on the multi-cloud diagnostics data.


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