The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 20, 2025

Filed:

May. 07, 2024
Applicant:

Nice Ltd., Ra'anana, IL;

Inventors:

Uttam Chakraborty, Pune, IN;

Prasad Mhatre, Pune, IN;

Praneet Nadkar, Pune, IN;

Karthik Chandrashekaran, Pune, IN;

Assignee:

NICE LTD., Ra'anana, IL;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 7/00 (2006.01); G06F 16/21 (2019.01); G06F 16/242 (2019.01); G06F 16/248 (2019.01);
U.S. Cl.
CPC ...
G06F 16/243 (2019.01); G06F 16/212 (2019.01); G06F 16/248 (2019.01);
Abstract

A data query system and methods are provided that are configured to intelligently generate structured data queries from natural language questions using large language models (LLMs). The system includes a processor and a computer readable medium operably coupled thereto, the computer readable medium comprising a plurality of instructions stored in association therewith that are accessible to, and executable by, the processor, to perform operations which include receiving a natural language question for structured data, converting the natural language question to embeddings, matching the embeddings to pre-generated questions from a user questions repository (UQR), determining an accuracy of the matching meets or exceeds a threshold similarity, determining, using an LLM and metadata corresponding to the pre-generated questions from the UQR, a structured data query for querying for the structured data, and querying the structured database system using the structured data query.


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