The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 20, 2025
Filed:
Sep. 19, 2023
Canon Kabushiki Kaisha, Tokyo, JP;
Canon Kabushiki Kaisha, Tokyo, JP;
Abstract
An information processing apparatus for communicating to and from a database having stored therein information on errors which have occurred in an image forming apparatus, the information processing apparatus includes at least one processor configured to acquire, from the database, information on a certain error and information on a related error which has occurred in past before the certain error, acquire first information related to a cumulative number of printed sheets of the image forming apparatus at a time of occurrence of the certain error, and second information related to a cumulative number of printed sheets of the image forming apparatus at a time of occurrence of the related error, and determine a causal part of a cause of the certain error based on the first information and the second information, and an output unit configured to output the causal part of the cause of the certain error.