The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 13, 2025

Filed:

Jun. 02, 2023
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Herrick Heath Spencer, Woodinville, WA (US);

Baldwin Siu-Yan Ng, Bellevue, WA (US);

Trina Singha Roy, Redmond, WA (US);

Assignee:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/173 (2006.01); G06F 9/451 (2018.01); H04L 67/50 (2022.01);
U.S. Cl.
CPC ...
H04L 67/535 (2022.05); G06F 9/453 (2018.02);
Abstract

In examples, a user activity recommendation is generated for troubleshooting and/or for improving user understanding of software and/or hardware functionality. In examples, implicit and/or explicit user signals are evaluated to identify a set of actions associated with a task being performed by the user, such that the set of actions are evaluated to determine whether one or more actions can be recommended to the user to facilitate completion of the user's task accordingly. For instance, a recommended action may resolve an issue encountered by the user and/or may enable the user to complete the task more quickly, among other examples. Thus, as a result of generating and providing a user activity recommendation, user frustration may be reduced, user productivity may be increased, technical support may be provided more quickly, and guidance may be provided even in instances where such guidance was not provided by a third-party software developer.


Find Patent Forward Citations

Spencer, Herrick. (2025). User activity recommendation (U.S. Patent No. 12301684). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/12301684

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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