The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 13, 2025
Filed:
Feb. 01, 2022
Applicant:
Servicenow, Inc., Santa Clara, CA (US);
Inventors:
Tal Ben Ari, Ness Ziona, IL;
Rotem Steuer, Modin, IL;
Assignee:
ServiceNow, Inc., Santa Clara, CA (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 41/12 (2022.01); H04L 41/22 (2022.01);
U.S. Cl.
CPC ...
H04L 41/12 (2013.01); H04L 41/22 (2013.01);
Abstract
A first type of service map may be converted to a second type of a service map by adding a conversion tag to a set of configuration items (CIs) presented by the service map. The conversion tag includes data that may be used to link historical information associated with the service map of the first type, such as information related to incidents, alerts, change requests, and other events, to the second type. A second service map may be generated using the conversion tags and/or tag-based filtering processes such that the second service map displays different CIs as compared to the first service map.