The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 13, 2025
Filed:
Nov. 16, 2022
Motorola Solutions, Inc., Chicago, IL (US);
Natalie D. Dentel, Chesterfield, VA (US);
Matthew Seeley, Sandy, UT (US);
Chun Wang, Chicago, IL (US);
MOTOROLA SOLUTIONS, INC., Chicago, IL (US);
Abstract
An electronic processor that may be configured to perform a first voiceprint analysis of first audio data of a first call from a first caller to determine a first voiceprint of the first caller, and determine that the first voiceprint matches a first previously-stored voiceprint. The first previously-stored voiceprint may identify and be associated with first previously-stored information regarding a previous call from the first caller that is anonymized so as not to include a name of the first caller or a phone number of the first caller. The electronic processor may also receive a permission command based on a user input from the first caller to indicate that a call taker handling the first call is allowed to have access to the first previously-stored information. The electronic processor may output the first previously-stored information on a call taker device in response to receiving the permission command.