The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 13, 2025
Filed:
Feb. 01, 2022
American Airlines, Inc., Fort Worth, TX (US);
Krunalkumar G. Patel, Flower Mound, TX (US);
Sunil K. John, Carrollton, TX (US);
Shalini Neelankavil, Lewisville, TX (US);
Chaitanya Kommidi, Plano, TX (US);
Christopher Clair, Dallas, TX (US);
American Airlines, Inc., Fort Worth, TX (US);
Abstract
A method that includes generating, using a communication application, a conversation thread so that the conversation thread is displayed on a user interface to members of the conversation thread, with the conversation being associated with an event that has an expected event timeline and the members being associated with the event. The method includes posting, using the communication application, a member post and an automated post to the conversation thread, performing sentiment analysis, using a machine learning model, of the member post; identifying, based on the sentiment analysis and the automated post, a predicted delay to the expected event timeline; sending, to the communication application and from the machine learning model, a predicted delay notice; receiving, by the communication application, the predicted delay notice; and automatically posting, using the communication application and in response to the receipt of the predicted delay notice, the predicted delay notice to the conversation thread.