The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 13, 2025
Filed:
Jun. 27, 2023
United Services Automobile Association (Usaa), San Antonio, TX (US);
Dustin Bowen Bitter, Lehi, UT (US);
Jennifer Marie Chandler-Bradley, Tampa, FL (US);
William Daniel Farmer, Carrollton, TX (US);
Gabrielle Diane Salazar, San Antonio, TX (US);
Oscar Guerra, San Antonio, TX (US);
Jeanie Graciela Lopez, San Antonio, TX (US);
Mitzi Ruiz, San Antonio, TX (US);
United Services Automobile Association (USAA), San Antonio, TX (US);
Abstract
A computing system includes memory and a processor system configured to determine client data related to a client, where the client data includes client web activity data of the client, determine that the client has logged into a website hosted by the computing system via a client device, provide, to the client device, a personalized advertisement for presentation to the client within a limited predetermined time window of the client having logged into the website, or in response to receiving a secondary confirmation of an identity of the client, receive, from the client device, client interactions of the client with the personalized advertisement, and in response to determining that the client interactions include an acceptance of an offer indicated by the personalized advertisement, communicatively connect the client to a service representative to complete the acceptance of the offer, where the service representative is blocked from accessing the client web activity data.