The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 29, 2025
Filed:
Aug. 11, 2022
Kakao Corp., Jeju-si, KR;
Ho Jun Lee, Seongnam-si, KR;
Yu Mi Kim, Seongnam-si, KR;
Sung Yong Chang, Seongnam-si, KR;
Jung Han Choi, Seongnam-si, KR;
Bo Mi Hong, Seongnam-si, KR;
June Kwon Moon, Seongnam-si, KR;
Ji Soo Hwang, Seongnam-si, KR;
KAKAO CORP., Jeju-si, KR;
Abstract
Provided are a method and apparatus for providing a counseling service. A method of operating a counseling center server interworking with an instant messaging service includes providing a profile of at least one expert account for counseling linked to a channel of a second user to a terminal of a first user, identifying an initiation condition for a counseling ticket for counseling with a first expert account, creating a counseling ticket to be allocated to the first expert account, and transmitting counseling content through a chat room for counseling of the channel in which the first expert account and an account of the first user participate.