The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 29, 2025
Filed:
Oct. 07, 2021
United Services Automobile Association (Usaa), San Antonio, TX (US);
Timothy Blair Chalmers, San Antonio, TX (US);
Ramsey Devereaux, San Antonio, TX (US);
Dwayne Phillip Wilson, Crossroads, TX (US);
United Services Automobile Association (USAA), San Antonio, TX (US);
Abstract
A computer-implemented method includes receiving, via processing circuitry and from a customer interface device (CID), a customer communication and first authentication data, searching, via the processing circuitry, a database for a customer account corresponding to the customer communication, receiving, at the processing circuitry and from the database, first registered data corresponding to the customer account, and determining, via the processing circuitry, a first security challenge having a first security level category of a plurality of security level categories. The computer-implemented method also includes determining, via the processing circuitry and based on a first comparison between the first authentication data and the first registered data, a first outcome of the first security challenge, and determining, via the processing circuitry, for a second security challenge, and based on the first outcome of the first security challenge, a second security level category of the plurality of security level categories, the second security level category differing from the first security level category.