The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 29, 2025

Filed:

Jan. 06, 2024
Applicant:

Theatro Labs, Inc., Richardson, TX (US);

Inventors:

Guy R. VanBuskirk, Greenville, SC (US);

Steven Paul Russell, Menlo Park, CA (US);

Andrew W. Kittler, Atherton, CA (US);

Assignee:

Theatro Labs, Inc., Richardson, TX (US);

Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2022.12); G06Q 10/0639 (2022.12); G06Q 10/10 (2022.12); G10L 15/26 (2005.12); G10L 17/22 (2012.12); H04B 7/14 (2005.12); H04L 67/561 (2021.12); H04M 3/02 (2005.12); H04W 4/021 (2017.12); H04W 4/029 (2017.12); H04W 4/33 (2017.12); H04L 67/63 (2021.12); H04W 4/08 (2008.12);
U.S. Cl.
CPC ...
G06Q 10/06398 (2012.12); G06Q 10/10 (2012.12); G10L 15/26 (2012.12); G10L 17/22 (2012.12); H04B 7/14 (2012.12); H04L 67/561 (2022.04); H04M 3/02 (2012.12); H04W 4/021 (2012.12); H04W 4/029 (2018.01); H04W 4/33 (2018.01); H04L 67/63 (2022.04); H04W 4/08 (2012.12);
Abstract

In a method of identifying a metric associated with a business, a computer system associated with the business recognizes a first user associated with a first communication device and a second user associated with a second communication device, wherein the first user is recognized as an employee of the business and the second user is recognized as an employee of the business. The computer system observes signals in between the first communication device and the second communication device, wherein at least a portion of the communication is an audible communication. The computer system identifies a metric based on the signals in the communication between the first communication device and the second communication device. The metric is then made available for decision making purposes.


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