The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 29, 2025
Filed:
Jul. 13, 2022
Adp, Inc., Roseland, NJ (US);
Henry C. Will, Iv, Dover, NJ (US);
Stefan George Wilk, Martinsburg, WV (US);
ADP, Inc., Roseland, NJ (US);
Abstract
Filtering user intents corresponding to user utterances is provided. A list of allowed user intents is generated, using a natural language understanding model of a chatbot, based on identifying one or more of a set of user intents corresponding to a user utterance within a filtered user intent mapping table. It is determined whether a user intent having a highest confidence score in the set of user intents corresponding to the user utterance is contained in the list of allowed user intents. In response to determining that the user intent having the highest confidence score in the set of user intents corresponding to the user utterance is contained in the list of allowed user intents, content corresponding to the user intent having the highest confidence score is sent, using the chatbot, to a client device of a user who submitted the user utterance as a response to the user utterance.