The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 21, 2025
Filed:
Jul. 21, 2022
Kakao Corp., Jeju-si, KR;
Ho Jun Lee, Seongnam-si, KR;
Jung Han Choi, Seongnam-si, KR;
Bo Mi Hong, Seongnam-si, KR;
June Kwon Moon, Seongnam-si, KR;
Ji Soo Hwang, Seongnam-si, KR;
Hye Ryeon Lee, Seongnam-si, KR;
Sang Hyeon Seo, Seongnam-si, KR;
Sung Yong Chang, Seongnam-si, KR;
KAKAO CORP., Jeju-si, KR;
Abstract
Provided are a method and apparatus for providing a counseling service. A method of operating a counseling center server interworking with an instant messaging service includes acquiring, based a search request for a message transmitted to a channel registered in the service, a search result of a chatbot server linked to the channel, providing an interface for inputting a value of at least one parameter included in the search result to a terminal of a counselor linked to the channel, acquiring an entity corresponding to the parameter based on the message, determining a value of the parameter based on at least one of the acquired entity and data input through the interface, and requesting, based on the determined value of the parameter, an instant messaging server configured to provide the service to transmit a response message corresponding to the search result.