The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 21, 2025
Filed:
Nov. 27, 2022
International Business Machines Corporation, Armonk, NY (US);
Joel Garnatz, Waconia, MN (US);
Zachary A. Silverstein, Georgetown, TX (US);
Martin G. Keen, Cary, NC (US);
Jeremy R. Fox, Georgetown, TX (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
An embodiment includes classifying an incoming communication message as having an instruction classification based on a natural language processing (NLP) analysis of the incoming communication message. The embodiment extracts, responsive to classifying the incoming communication message as having the instruction classification, user operations as a workflow dataset. The embodiment clusters the workflow dataset into a task cluster with other similar workflow datasets representative of previously-extracted user operations. The embodiment designates the instruction classification as a trigger event based at least in part on the NLP analysis of the incoming communication message. The embodiment generates a robotic process automation (RPA) bot script that comprises program instructions executable by a processor to cause the processor to perform operations that automate the user operations in response to the trigger event.