Intelligent question answering method, apparatus, and device, and computer-readable storage medium

Abstract

An intelligent question answering method includes: determining, based on received question information, a target object and a target attribute corresponding to the question information; obtaining an answer knowledge path and an external knowledge path of the target object other than the answer knowledge path from a pre-established knowledge graph based on the target object and the target attribute, the answer knowledge path including target context information for describing the target attribute, and the external knowledge path including external context information for describing another attribute; inputting the answer knowledge path and the external knowledge path into a trained neural network model to obtain a reply text, a training corpus of the neural network model during training including at least comment information of the target object; and outputting the reply text.