The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 08, 2025

Filed:

Jan. 26, 2022
Applicants:

Hyundai Motor Company, Seoul, KR;

Kia Corporation, Seoul, KR;

Inventor:

Nahyeon Pak, Gyeonggi-do, KR;

Assignees:

Hyundai Motor Company, Seoul, KR;

Kia Corporation, Seoul, KR;

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G07C 5/00 (2006.01); G07C 5/08 (2006.01);
U.S. Cl.
CPC ...
G07C 5/008 (2013.01); G07C 5/0808 (2013.01); G07C 5/0816 (2013.01); G07C 5/0841 (2013.01);
Abstract

A personal mobility sharing service providing method is implemented by a server for executing the method. The server includes: a communication device configured to communicate with device terminals mounted on personal mobility devices managed by the server and user terminals of users using the personal mobility sharing services; and a control device configured to acquire device state information on the personal mobility devices through the device terminals, acquire use state information of respective users on the personal mobility devices through the user terminals, and when generation of at least one voice of customer (VOC) to a first user is predicted based on the use state information and the device state information, transmit first guide information on the at least one VOC to a first user terminal of the first user.


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