The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 08, 2025
Filed:
Feb. 24, 2023
Dell Products L.p., Round Rock, TX (US);
Parminder Singh Sethi, Ludhiana, IN;
Lakshmi Saroja Nalam, Bangalore, IN;
Dell Products L.P., Round Rock, TX (US);
Abstract
A method for providing enhanced reliability for data streams includes identifying an upgrade request sent by a client device to an upgrade node. The method also includes monitoring a response to the upgrade request from the upgrade node to the client device. The method further includes determining that the response is indicative of a connection issue between the client device and the upgrade node. Moreover, the method includes identifying, based on determining that the response is indicative of the connection issue, a support agent associated with the client device. In addition, the method includes providing an alert to the support agent with an indication that there is the connection issue between the client device and the upgrade node.