The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 08, 2025
Filed:
Apr. 25, 2022
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventors:
Ruchi Mahindru, Elmsford, NY (US);
Xin Zhou, Beijing, CN;
Assignee:
International Business Machines Corporation, Armonk, NY (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 40/211 (2020.01); G06F 16/3329 (2025.01); G06N 5/02 (2023.01);
U.S. Cl.
CPC ...
G06F 40/211 (2020.01); G06F 16/3329 (2019.01); G06N 5/02 (2013.01);
Abstract
A system, computer program product, and a computer implemented method are provided for interfacing with a virtual dialog environment to dynamically and optimally collected context for problem diagnosis and resolution. A context model is leveraged to identify context entities, and one or more corresponding context collection mechanisms. The context model is implemented in real-time to facilitate dynamic selection of one or more of the identified context collection mechanisms, which are selectively subject to execution to resolve the problem diagnosis.