The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 08, 2025

Filed:

May. 25, 2022
Applicant:

Saudi Arabian Oil Company, Dhahran, SA;

Inventors:

Abdullah Yousef Bukhamsin, Al Mubarraz, SA;

Nadim Sohail, Rosny-Sous-Bois, FR;

Dalal Abadi Alharbi, Dhahran, SA;

Yaqeen Abdullah Al Mahdi, Safwa, SA;

Serkan Dursun, Dhahran, SA;

Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 16/35 (2019.01); G06F 16/353 (2025.01); G06F 16/383 (2019.01);
U.S. Cl.
CPC ...
G06F 16/353 (2019.01); G06F 16/383 (2019.01);
Abstract

A method for intelligent maintenance services using machine learning involves obtaining maintenance tickets associated with an industrial operation. The maintenance tickets include unstructured text. The method further involves, for each of the maintenance tickets, performing, by one or more computer processors, a natural language processing of the unstructured text to extract features, and generating, by the computer processor, a topic model for the maintenance tickets, based on the features. The topic model represents each of the maintenance tickets by a collection of topics. The method also involves applying the topic model to obtain maintenance insights for the industrial operation.


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