The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 01, 2025

Filed:

Mar. 25, 2020
Applicant:

The Hotel Communication Network, Inc., Ottawa, CA;

Inventors:

Kevin Bidner, Ottawa, CA;

James M. Behmke, Boston, MA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/0631 (2023.01); G06F 3/0482 (2013.01); G06Q 10/02 (2012.01); G06Q 30/016 (2023.01); G06Q 30/0226 (2023.01); G06Q 30/0282 (2023.01); G06Q 30/0283 (2023.01); G06Q 50/12 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/06311 (2013.01); G06F 3/0482 (2013.01); G06Q 10/02 (2013.01); G06Q 30/016 (2013.01); G06Q 30/0226 (2013.01); G06Q 30/0282 (2013.01); G06Q 30/0283 (2013.01); G06Q 50/12 (2013.01);
Abstract

The techniques herein are directed generally to managing hotel guest departures within an automated guest satisfaction and services scheduling system. In particular, in the present disclosure, for instance, the techniques herein provide a method and system to allow guests to easily manage and schedule their departure (check-out) through the interactive interface. The interface may include various modal notifications regarding check-out options, such as requesting the guest to enter their departure time preferences. The system also facilitates notification of a housekeeping services scheduler, and further allows the hotel to incentivize or monetize different check-out times.


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