The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 01, 2025

Filed:

Sep. 26, 2019
Applicant:

Servicenow Canada Inc., Montreal, CA;

Inventors:

Marie-Claude Cote, Montreal, CA;

Alexei Nordell-Markovits, Montreal, CA;

Andrej Todosic, Montreal, CA;

Assignee:

ServiceNow Canada Inc., Montreal, CA;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 8/20 (2018.01); G06N 5/04 (2023.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06F 8/20 (2013.01); G06N 5/04 (2013.01); G06N 20/00 (2019.01);
Abstract

Systems and methods for adding process actions to the design of a robotic software process. A context-recognition module recognizes a current state of a process being designed, and passes information on that current state to a recommendation module. The recommendation module evaluates the current state and identifies at least one suitable process action to recommend in response to that current state. The recommendation module then recommends the at least one process action to the human designer. If the designer accepts the recommendation, a design module adds the process action to the process design. The recommendation module may also use information about previous actions in the process and in other processes when identifying suitable process actions. The context-recognition module and the recommendation module may each comprise at least one machine learning module, which may or may not be neural network based.


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