The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 11, 2025

Filed:

Aug. 27, 2024
Applicant:

Csg Systems, Inc., Englewood, CO (US);

Inventor:

Kieran Kelly, Mountshannon, IE;

Assignee:

CSG Systems, Inc., Englewood, CO (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06V 10/774 (2022.01); G06N 3/0464 (2023.01); G06Q 30/0251 (2023.01);
U.S. Cl.
CPC ...
G06V 10/774 (2022.01); G06N 3/0464 (2023.01); G06Q 30/0271 (2013.01);
Abstract

Electronic information is received. Training images are created from the received electronic information. The training images comprise a format having a plurality of pixels arranged in a matrix of rows and columns, each of the rows indicative of a time and each of the columns representing a feature characteristic, the matrix of rows and columns together forming a visual image. Subsequent to the completion of the training of the neural network, production images are applied. The production images having the same format as the training images to the trained neural network, each production image being from a different customer and pictorially presenting behavior of each different customer with respect to the telecommunication or data service. The application of the production images to the trained neural network resulting in the creation of one or more control signals by the trained neural network.


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