The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 11, 2025

Filed:

Apr. 04, 2024
Applicant:

Block, Inc., Oakland, CA (US);

Inventors:

Lee Cunliffe, San Francisco, CA (US);

Edmond Chan, San Francisco, CA (US);

Assignee:

Block, Inc., Oakland, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/1093 (2023.01); G06F 3/0481 (2022.01); G06N 20/00 (2019.01); G06Q 10/02 (2012.01); G06Q 10/087 (2023.01); G06Q 20/10 (2012.01); G06Q 30/0601 (2023.01); G06Q 50/10 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/1095 (2013.01); G06F 3/0481 (2013.01); G06N 20/00 (2019.01); G06Q 10/02 (2013.01); G06Q 10/087 (2013.01); G06Q 20/102 (2013.01); G06Q 30/0623 (2013.01); G06Q 30/0643 (2013.01); G06Q 50/10 (2013.01);
Abstract

Methods and systems for a payment processing service (PPS) to receive transaction data for transaction(s) processed by the PPS; generate training data based on the transaction data that comprises, for individual transactions, a service, an employee, and a duration; training a duration-identification model using the training data, wherein the duration-identification model outputs a duration for a particular service with a particular employee; receiving, from a computing device of a customer, a request for an appointment for the service; determining, based at least in part on the duration-identification model and the service, a duration of the service with the particular employee; based at least in part on the duration, determining a proposed appointment with the employee for the service; and causing presentation of a user interface of the computing device of the customer that includes an indication of the proposed appointment. A customer-specific model may also be used.


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