The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 11, 2025

Filed:

Jan. 30, 2024
Applicant:

Content Square Sas, Paris, FR;

Inventors:

Mengzhu Liu, Paris, FR;

Mohammad Reza Loghmani, Paris, FR;

Philipe Moura, Paris, FR;

Assignee:

Content Square SAS, Paris, FR;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); G06F 16/95 (2019.01); H04L 67/50 (2022.01);
U.S. Cl.
CPC ...
G06F 16/95 (2019.01); H04L 67/535 (2022.05); G06F 2216/03 (2013.01);
Abstract

Systems and methods provide for deriving values for a set of features, for each session of a plurality of sessions that each comprise one or more actions performed by a given user on one or more webpages of a website. The systems and method further provide for generating an initial frustration score for each session of the plurality of sessions by analyzing the set of features for each session of the plurality of sessions using a first machine learning model trained to generate an initial frustration score based on values derived for a set of features for each session of a given set of sessions. The systems and methods further add the initial frustration score to the set of features to generate an updated set of features for each session and generate a final frustration score for each session of the plurality of sessions by analyzing the updated set of features using a second machine learning model trained to generate a final frustration score based on the initial frustration score and features derived for each session of a given set of sessions.


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